Furthermore, you have to remember there are numerous words and phrases and terms used in ISO 9001 which may appear to be acquainted in the working day-to-day language, but that have an incredibly precise specialized this means inside the common; these are formally defined in Clause 3 of ISO 9000. https://www.nathanisoconsulting.com/blog/a-comprehensive-guide-to-iso-9001-gap-analysis/